Living Map deploys solution for essential healthcare workers

As the UK’s pandemic response evolved, Royal United Hospitals (RUH) Bath had just opened a new intensive care unit expanding from 14 beds to 27. There was a problem however.

“It was apparent some [workers and volunteers] were having difficulty finding their way around an unfamiliar city easily. There was an urgent need to make sure these critical workers had access to clear directions.” Joanna Wright, a Liberal Democrat councillor on Bath and North East Somerset Council

Living Map undertook a pro bono project to deliver a digital map of Bath and the RUH that curates the city’s businesses and amenities for the purpose of essential healthcare workers. Cycle shops and resources that have made services available to healthcare workers are highlighted, hospital entrances and hospital campus details are defined with a much higher level of fidelity than that of Google or Apple Maps, routes can be pre-generated and shared to help workers plan their commute.

Living Map is now exploring additional use-cases and capabilities with the RUH, Bath Council and the Bath BID to leverage their indoor and outdoor mapping and positioning capabilities to keep the Bath community and key workers informed of changes to traffic flow, congestion and pedestrian zones, and to help promote businesses as the city restarts.

“The team at Living Map were able to turn around this map promptly, enabling us to support our staff in their new journeys, often walking or cycling to site. The map brings together many of the additional supporting provisions for a user to feel confident on their new journey.” Cris Fletcher, Sustainable Travel Coordinator Estates and Facilities RUH Bath

Based in London and Bath, Living Map provides a range of location, way-finding and mapping solutions designed to address the challenges faced in the use and management of complex spaces. Living Map’s turnkey solutions sit within the user experience of clients’ touch-points, be they a digital kiosk and screens, web, or native mobile App. These technologies are customisable and built on the company’s rich mapping and way-finding design heritage. Clients include cities such as Portland, Edmonton and Waltham Forest, museums such as the Met. NYC and Royal Academy London, mixed-use districts such as Canary Wharf London, airlines such as Star Alliance carriers and other smart and responsive physical spaces.

Living Map products include Live Positioning; industry leading indoor positioning without the requirement for the deployment of beacons or expensive physical infrastructure. Live Maps; client owned and controlled custom indoor and outdoor digital maps, curated to the needs of the intended audience. Live Routing; dynamic user-defined curated indoor and outdoor routes, solving way-finding challenges based on itinerary and intention. These all support Live Location; a dynamic, real-time view of groups and assets moving through mapped spaces.