Location Intelligence in Healthcare

Hospitals are a complex ecosystem, the effective operation of which requires that healthcare staff, ancillary staff, equipment and patients occupy designated spaces for defined tasks in a way that is carefully timed. The movement of a patient out of a space, followed by the preparation of that space for the next patient and healthcare team with the appropriate equipment is generally managed in an inefficient way without the benefit of spatial communication.

Introducing spatial communication into workforce management can reduce wait-times and travel times for staff and assure that patients are handled expeditiously, while simultaneously providing maps to both patients and staff can assure that everyone gets to their destination. In a 2015 survey of over 300 doctors, more than half reported getting lost on their way to a code blue. At the same time, an estimated 15% of missed appointments result from patients at the hospital who were unable to find the right room in time.

In parallel, management of physical assets can improve patient care and control costs in measurable ways. After deployment of asset tracking, a large NHS Trust recognised savings on equipment spending of over £340,000 in the first year alone.

Living Map brings a full suite of digital mapping and location technologies which can be easily integrated into existing solutions to provide a layer of geospatial communication and location tracking to the healthcare solution ecosystem.

Healthcare Use Cases

Asset tracking in healthcare

Asset Tracking

Missing assets in hospitals and allocation of assets such as beds can have a significant negative impact on time and efficiency. By tracking vital hospital assets in order to better allocate resources and track the distribution of equipment with real-time alerts, hospitals can increase efficiency and improve patient care.

wayfinding in healthcare


Living Map’s indoor/outdoor mapping and routing products provide a flexible intuitive solution for hospital wayfinding. The solution can be deployed in a variety of ways for any interface type (digital signs, kiosks, web, mobile, etc.) ranging from basic QR codes on physical signage providing routes to destinations in a web map when scanned with a mobile camera, to deep mobile app integrations providing curated routing for individuals based on appointment schedules as informed by integrations with appointment-management systems – or anything in between.

staff management in healthcare

Staff Management

Dispatching staff for patient care and administrative tasks such as a porter for patient transfer or discharge is currently handled in an inefficient way with no regard for the proximity of staff to patients. There is also limited visibility into the amount of time nurses and doctors spend at the bedside and how this impacts outcomes for specific patient groups.

Creating smart staff dispatch tools can significantly improve efficiency and productivity.

Tracking staff interactions with patients can provide valuable insight into patient outcomes and improve approaches to future care.

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  • "In Living Map, we have found a partner whose technology and vision complements ours."

    Star Alliance

    Christian Draeger

    Vice President Customer Experience, Star Alliance

  • "Our partnership with Star Alliance and Living Map, is part of our efforts to use digital technologies to provide a more seamless customer journey."

    Singapore Airlines

    Mr Lee Lik Hsin

    Executive Vice President Commercial, Singapore Airlines

  • "The team at Living Map were able to turn around this map promptly, enabling us to support our staff in their new journeys"

    RUH Bath

    Cris Fletcher

    Sustainable Travel Coordinator Estates and Facilities, RUH Bath

  • "This is a key milestone in the Museum's journey toward a scalable and sustainable solution for indoor positioning and wayfinding."

    The MET Museum

    Loic Tallon

    Chief Digital Officer, The MET Museum