Wayfinding for Hospitals
Indoor navigation and intelligent, context specific wayfinding is transformative in hospitals and other healthcare settings.
For patients and visitors, navigating an unfamiliar hospital can present a challenge. This obstacle can lead to missed appointments and delays in the care process - creating a frustrating experience for those who need it most.
The Living Map Platform is specialised for exactly this type of challenge, and can offer you:
- Outdoor to indoor, building to building, floor to floor wayfinding - providing clear, concise directions to any location within your facility
- Pathway management and informative points-of-interest - allowing you to manage traffic flows and help users find the most efficient routes to their destination
- Simple, powerful wayfinding from anywhere on any device - ensuring all users have a smooth, intuitive experience.
Our software is technology agnostic, which means we can integrate with your existing sensors, or no sensors at all, reducing stress and confusion for patients, visitors and healthcare professionals alike.
How wayfinding in hospitals benefits both patients and staff
- Decrease workload for staff
Effective wayfinding can help visitors navigate your healthcare facility independently, freeing up staff for more urgent tasks.
- Save time
Save patients, visitors, and staff time by allowing them to navigate the hospital faster and easier without getting lost.
- Extra resources for staff
The platform can integrate with open source maps - routes can be pre-generated and shared to help workers plan their commute.
- Real-time updates
Quickly adjust to changes in layouts or critical events to ensure that users always have accurate information.
- Data-driven insights
Use intuitive reports and insights to inform your decision-making and focus your time on actions that have the biggest impact.
- Real-time updates
Quickly adjust to changes and provide always up to date information, reducing congestion and improving traffic flows throughout your facilities.
- Improve patient experience
Wayfinding systems can help patients and visitors navigate hospital buildings or campuses quickly and easily without getting lost.
Platform-agnostic hospital navigation solutions
Hospital Wayfinding via a Mobile App
Deliver a wayfinding solution for patients, visitors or hospital staff using their existing mobile device. The Living Map Platform combines best-in-class digital mapping, live location tracking via an easy to use interface, completely technology-agnostic. The mobile wayfinding app, works on iOS, Android and other mobile devices, indoors and outdoors.
Digital Information Kiosks for Patient Navigation
Deliver a powerful digital mapping and wayfinding solution via interactive digital information kiosks throughout your site. With easy access to interactive maps and step-by-step directions, you can eliminate potential confusion or frustration that your visitors may experience while seeking medical attention; and give extra insight into the many additional services at their fingertips.
Digital signage powered by the Living Map Platform can be a useful tool for simplifying navigation and sharing live updates and information in a facility. Digital signage allows for the display of interactive maps and real-time information on screens throughout hospital buildings, making it easier for patients and visitors to find their way around.
There are many tools available that help with managing tasks, tracking assets, and managing facilities. However, they often have complex interfaces and focus on business rules and regulations rather than user experience. Living Map offers a different approach. It's a geospatial tool that allows you to see all of this information in one place, like the location of important equipment or the closest staff member. Plus, it's interoperable, so it can integrate with other systems and databases.
Book a Demo
Get in touch today to find out how Living Map's technology can help address your healthcare wayfinding challenges. Alternatively, schedule a free demo to see how this solution can help you achieve your goals.
Essential NHS workers, we'll get you thereHow do you help essential NHS workers – especially those from outside our area – to successfully – and quickly – navigate their way around Bath and all its health service facilities? …Jul 21, 2020
Living Map deploys solution for essential healthcare workersA pro bono project to deliver a digital map of Bath and the RUH that curates the city’s businesses and amenities for the purpose of essential healthcare workers. …Jul 10, 2020
Frequently Asked Questions
What is a wayfinding system?
Wayfinding systems are information systems used to help people navigate in an unfamiliar environment. They can be as simple as a sign pointing the direction of the nearest exit, or they can be complex and include maps, signs, audio guides, etc. The purpose of a wayfinding system is to provide information about where you are and how to get where you want to go.
What is Digital Wayfinding Signage?
Digital wayfinding signage is a type of digital signage that uses computer technology to display information on electronic displays. It can be used in public places, such as airports, shopping malls and train stations, or private spaces like offices, restaurants and hotels. The main purpose of this signage is to provide directions for visitors, but it can also be used to promote products and services, inform customers about special events, and communicate with customers via interactive touchscreens.
How can hospitals improve their wayfinding systems?
A well-designed wayfinding system can make a huge difference in the experience of patients and visitors. Hospital wayfinding systems should:
- Provide clear, concise information about where patients are located within the facility.
- Be easy to understand and follow.
- Make use of visual cues (such as arrows) to direct users towards important destinations.
- Offer multiple options for getting to different locations.
- Allow for quick changes to accommodate emergency situations.
- Allow for easy updates when new facilities open or close.
How important is data collection in digital wayfinding, and how can that data be used?
Data collected by wayfinding systems can be used to measure performance, identify problems, and evaluate future improvements. For example, if a wayfinding system collects data on which areas of a hospital have the highest foot traffic, then the hospital can decide to adapt their wayfinding recommendations to ease congestion. Data can also be used to determine whether certain types of signage work better than others.