Skip to main content

Privacy policy

Living Map Website (www.livingmap.com)

Effective Date:  05 June 2023

At Living Map, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website at www.livingmap.com ("the Website"). Please read this policy carefully to understand how we handle your information.

Information We Collect:

1.1 Personal Information:
When you visit and use our Website, we may collect certain personal information you provide voluntarily, such as your name, email address, and any other information you choose to provide through our contact forms or subscription services.

1.2 Cookies and Analytics:
We use cookies and similar technologies to enhance your experience on our Website. Cookies are small text files that are stored on your device when you visit a website. We use cookies from HubSpot and Google Analytics to collect information about how you navigate and interact with our Website, including your IP address, browser type, device information, and browsing patterns. This information is collected in an aggregated and anonymous form and is used for analytical purposes to improve our Website and understand user preferences.

Use of Information:

2.1 Personal Information:
We may use the personal information you provide to respond to your inquiries, fulfill your requests, and communicate with you about our services, promotions, and updates. We may also use this information to personalize your experience on our Website and to provide you with relevant information based on your preferences.

2.2 Cookies and Analytics:
The information collected through cookies and analytics tools is used to analyze trends, administer the Website, track users' movements, and gather demographic information about our user base. This information helps us improve our Website, understand user behavior, and optimize our marketing efforts. We do not use this information to identify individuals personally.

Data Sharing:

3.1 Third-Party Service Providers:
We may engage trusted third-party service providers to assist us in managing and analyzing the data collected through cookies and analytics tools. These providers are bound by contractual obligations to maintain the confidentiality and security of the data and are prohibited from using it for any other purposes.

3.2 Legal Requirements:
We may disclose your personal information if required to do so by law or in response to a valid legal request. We will make reasonable efforts to notify you in such cases, unless prohibited by law or a court order.

Data Security:

4.1 We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

Your Choices:

5.1 Cookies:
You have the option to accept or decline cookies when you visit our Website. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that declining cookies may affect your experience and limit certain features of our Website.

Links to Third-Party Websites:

6.1 Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Changes to the Privacy Policy:

7.1 We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website or through other reasonable means. Your continued use of the Website after such changes signifies your acceptance of the revised Privacy Policy.

Contact Us:

8.1 If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at enquiries@livingmap.com. We will make every effort to address your inquiries and resolve any privacy concerns you

Living Map Survey App (LM Survey)

Effective Date:  05 June 2023

Our commitment to your privacy is of utmost importance to us. This Privacy Policy outlines how the Living Map Survey App ("the App") collects, uses, and protects your geospatial and geolocation data when you use our services. Please read this policy carefully to understand how your personal information will be handled.

Information We Collect:

1.1 Geospatial and Geolocation Data:
When you use the App, we collect and process geospatial and geolocation data about the indoor space you are surveying. This information includes the coordinates, distance, and other related data points to create an accurate representation of the indoor space. We do not collect any personally identifiable information (PII) such as names, addresses, or phone numbers.

Use of Information:

2.1 Geospatial and Geolocation Data:
The geospatial and geolocation data we collect from the App is used solely for the purpose of creating and improving the accuracy of indoor maps. We do not use this data for identification purposes or track individual users' movements. The aggregated data may be used for statistical analysis and to enhance our services, but it will always be anonymized and de-identified to protect your privacy.

Data Sharing:

3.1 Third-Party Service Providers:
We may engage third-party service providers to assist us in analyzing and processing the geospatial and geolocation data. These service providers are contractually obligated to maintain the confidentiality and security of the data and are prohibited from using it for any other purposes.

3.2 Legal Requirements:
We may disclose your geospatial and geolocation data if required to do so by law or in response to a valid legal request. We will make reasonable efforts to notify you in such cases, unless prohibited by law or a court order.

Data Security:

4.1 We take appropriate technical and organizational measures to protect your geospatial and geolocation data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

Retention of Data:

5.1 We retain your geospatial and geolocation data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once the data is no longer needed, we will securely dispose of it.

Children's Privacy:

6.1 The App is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If you believe that we have inadvertently collected information from a child, please contact us, and we will promptly delete it.

Changes to the Privacy Policy:

7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other reasonable means. Your continued use of the App after such changes signifies your acceptance of the revised Privacy Policy.

Contact Us:

8.1 If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at enquiries@livingmap.com. We will endeavor to address your inquiries and resolve any privacy concerns you may have.

By using the Living Map Survey App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your geospatial and geolocation data as outlined herein.