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Case Study: Waltham Forest

Living Map developed a customised digital map to improve accessibility for all with content curated by Waltham Forest’s council, for digital distribution. 

To give access to new visitors, ensuring that both disabled and non-disabled individuals, regardless of their characteristics, can easily navigate and explore the area, 5 digital screens with a large format interface were deployed at key hubs to promote activities in the local area, while a parallel map was developed for mobile use highlighting cycling and walking options.

The map is highly responsive and integrated with data feeds for the up-to-date information including real-time departures from the area transport hubs. Users can scan a QR code on digital screens to take the map with them on their mobile devices.

Living Map Solution:

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An enhanced visitor experience

the customisation of the digital map provides visitors with easy access to information about the area. By promoting activities and points of interest, the map helps visitors discover and explore the local area, improving their overall experience. This leads to increased tourism, visitor satisfaction, and positive word-of-mouth recommendations, benefiting the local economy.

Inclusive design for disabled access

the map is specifically designed to support disabled access, providing guidance and information for people with disabilities, ensuring inclusivity and equal opportunities for all visitors.

Community engagement

the deployment of large digital screens at key hubs creates a platform for promoting local activities and events. This enhances community engagement by providing up-to-date information about what is happening in their area. It encourages participation in community events, fostering a sense of belonging and pride.

Active transportation promotion

the parallel map developed for mobile use, highlighting cycling and walking options, encourages sustainable modes of transportation. By providing information about cycling and walking routes, the map promotes physical activity, reducing reliance on cars, and contributes towards a healthier lifestyle. This has a positive impact on public health and sustainability.

Real-Time data information

the integration of data feeds, including real-time departures from transport hubs, ensures that users have access to accurate and up-to-date information. This helps commuters and visitors plan their journeys more efficiently, reducing waiting times and improving overall transportation experiences. This leads to increased productivity, reduced stress, and enhanced convenience for individuals using the transportation system.

Mobile accessibility

by allowing users to scan a QR code on the digital screens and take the map with them on their mobile devices, the Living Map promotes accessibility and convenience. Users can access the map on-the-go, enabling them to navigate and explore the area easily. This empowers individuals to make informed decisions about the activities and maximise their engagement with the local community. 

Overall, the Living Map initiative in Waltham Forest improves lives by enhancing the visitor experience, encouraging community engagement, promoting active transportation, providing real-time information, and offering mobile accessibility.

These improvements contribute to the development of a vibrant and connected community, attracting visitors, and stimulate economic prospects by boosting tourism, local businesses, and overall quality of life. 

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